STUDIO 1 DESIGN
Studio 1 Design is an international known Website and Branding Design Agency based in Melbourne.
Wanting to change their CRM platform from Infusionsoft (KEAP) to ActiveCampaign, so they had more control of the system and didn’t have to always go back to the previous consultant due the the confusion of the software.
Initially we needed to understand what automations were running in Infusionsoft and the way that these had been set up. Once we had completed a system audit to get a good understanding we want to complete a customer journey to make sure that the current system matched the planned journey.
From here we replicated the system so that were going to be comparing apples with apples while setting up the new reporting so that Greg and the team had an holistic view of everything.
We made some small changes to improve readability and engagement and then launched the system.
Since the initial project, we have reviewed and improved the system, building out additional automations and functions to assist in increasing sales.
Email Marketing, Automated Marketing, Reporting and Analytics
What they said:
Greg Merrilees – CEO and Founder