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From Lead to Loyalty: The eCommerce Growth Roadmap

In the bustling world of online retail, a well-crafted Customer Journey is your secret weapon.

12 Available Slots!

Event Details

May 2, 2024

West 6, Federal Mills Park, 33 Mackey Street, North Geelong, Victoria, 3215

9.30 am – 1 pm

Original price was: $199.00.Current price is: $99.00.

12 Available Slots!

Course Curriculum

Whats included : Breakdown of the Workshop

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Whats covered

For any business a Customer Journey is more than getting a Lead and turning them into a Client.

When it comes to Ecommerce stores (and most other businesses) there are 8 phases to help take a customer from Lead to a Client and then an Advocate.

Throughout the workshop we will document and analyse your current Customer Journey, highlighting leaking taps and missing opportunities. Before building out a New Fully Documented Customer Journey, that will help take your eCommerce business to a whole new level.

What’s included and takeaways:

Full Documented Customer Journey – covering all 8 phases and the strategy and reasoning behind them
Recommended Systems to make this happen 24/7 – so you aren’t doing everything manually and making more while you sleep
Network and communicate with other Ecommerce Business Owners to understand what’s working in their business right now – learning from other wins and loses will help move see what’s making a difference for others
Knowledge and Experience from Greenfish Marketing – with over 12+ years experience and a proven framework that have helped see increases of 100%, 200% and up to 353% year or year growth.
Morning tea/coffee to keep you awake and focused
Plus as a bonus, you will receive access to our updated Email Sending Checklist, Email Marketing Masterclass and Growth Score Card tracker.

We believe that processes and systems should run your business, not you. That’s why we help you harness the power of truly structured and automated marketing system to save you time, drive more profit, and create more freedom.

Who is this for?

This workshop is a must-attend if you’re in the eCommerce space and want to amplify conversion rates, transform leads into brand advocates, and see your ROAS (return on advertising spend) soar.

eComm Business Owners

Unlock the full potential of your eCommerce business by putting your customer journey at the centre of everything you do. This workshop will equip you with the tools to convert more leads into devoted customers and significantly increase your bottom line.

Marketing Managers

Elevate your brand with the latest in eCommerce marketing strategies. This workshop will offer insights into the power of customer journey optimisation and arm you with the skills you need to boost sales, establish a loyal customer base – and look like a superstar to your boss.

Email Marketers

Transform your email marketing approach and learn how to build powerful campaigns to skyrocket eCommerce sales. Gain insights into creating compelling content that nurtures leads into devoted brand advocates and enhances customer lifetime value.

Marketing Team Leaders

Enhance your team’s performance and find opportunities for growth with cutting-edge eCommerce strategies. Transform how you lead in digital marketing to drive sales, enhance customer engagement, and give your company a competitive edge.

Hear From The Incredible Students Who Have Taken The Courses...

Mary Van Orsouw

★★★★★ 5/5

I was referred to Stephen at Greenfish in 2021 and I am so glad that we were able to connect and work on my CRM. My specialty is Pilates not marketing so Stephen was great being patient with me in getting my CRM up and running. With a closed business through the lockdowns Stephen was able to tailor to my budget and get me started. Since then I have managed to save hours of time and pickup over a 100 leads for my online and studio business. Stephen has also made himself available at all times to help me problem solve and optimise getting the best results for a small business like mine. It has opened my eyes up to all the potential things I can do to nurture my clients and keep them in my funnel. Thank you Stephen!

Rachael Dietrich

★★★★★ 5/5

Our recent training session with Steve Berry was totally illuminating. His insights into industry standards and best practices provided us with a clear direction for optimizing our communication strategies. He’s simply a world-class trainer, highlighted by interactive discussions, content tailored to our company and palatable learning visuals, he helped demystify complex aspects of email marketing for our team. Steve’s session was not just a learning opportunity but a stepping stone towards more effective and impactful email campaigns. We’re eagerly looking forward to the next session!”

Simon Hilton

★★★★★ 5/5

We knew we needed a digital marketing strategy, but in a space that changes every day we didn’t know where to start. Greenfish Marketing and Stephen Berry took the time to understand our business and create a digital solution that aligned our business strategy with our digital marketing strategy. The result has been a dynamic website that works for existing and new clients, an engaged an active internal team and a communication and marketing strategy that attracts the right customers. I highly recommend Greenfish Marketing to any business that needs to transform their marketing function.

What makes us different?

We’re Driven by Connection

We don’t believe that automation should come at the expense of your business’ personal touch. Instead, we’ll help you create streamlined systems and stress-free processes, so you can enhance your ability to provide exceptional customer service and support.

We’re Personalised

We strive to help you achieve your goals. We’ll take the time to understand what challenges you’re facing right now in your eCommerce business, and what future-success means to you, so we can create a system that supports your growth, values, and mission.

Strategic & Knowledgeable

Behind all our proven systems and processes, our goal is to help you make more money. Our team of e-commerce marketing experts are highly strategic and focused on performance, so you get a return on your investment. We will work closely with you to optimize your strategy, maximise your potential, and ensure you are set up for long-term growth.

We’re Reliable

While we love helping you overcome the challenges you’re facing right now, we also understand how unpredictable business can be. That’s why we offer long-term support and an ongoing relationship, so you have an expert, reliable team to lean on whenever you need.

About The Instructor

My name is Stephen Berry and I am the Founder and Head of Strategy of Greenfish Marketing.

Founded in 2017, Greenfish Marketing brings to clients a passion for marketing, business processes and attention to customer service.

I hope you can join me for our Ecommerce Growth Roadmap Workshop so I can help you learn and implement what your business needs. That’s right – I’m not here to sell you an out of the box solution. I’m here to understand how you work, so we can help you put the right solutions in place, that support your goals.

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